ELECTREN has adopted the requirements contained in the ISO 9001:2008 standard as basis for the company's operations processes and to guarantee control over customer satisfaction. The system has been certified by AENOR. In addition, the guidelines contained in the ISO 9004: 2009 standard regarding improving performance have also contributed to achieving a dynamic of ongoing progress.
The key to achieving compliance with these requirements is working with specific, well-structured procedures. For this reason ELECTREN is embarking on an ambitious project: creating procedures in an audio-visual format for each one of the special assembly stages. These will describe each of the activities which make up a work unit in a logical manner, and in chronological order.
This material is one of the company's most valuable knowledge assets.